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MNI Australia NAB Defies; Keeps Variable Mortgage Rate Unch

By Sophia Rodrigues
     SYDNEY (MNI) - The last of Australia's big four banks National Australia
Bank has broken ranks with the other three by making no change to its variable
mortgage rate, a move that would provide some comfort to the Reserve Bank who
might have been exasperated with cartel-like behavior displayed by the first
three. 
     RBA Governor Philip Lowe can hope that rate differentials between banks
arising out of this would keep the mortgage market competitive and provide
interest rate benefits to households. 
     "I encourage anyone with a mortgage to shop around: there are some very
good offerings out there," Lowe said in a speech last week, in response to news
of some banks raising their mortgage rates in reaction to higher short-term
wholesale rates.
     On Monday, NAB announced it is leaving its variable home loan rate
unchanged for now, defying moves by the other three big four banks that raised
their variable mortgage rate by 14-16 basis points.
     NAB's move appears to be a strategy to build goodwill with customers that
has taken a hit in recent months following several revelations at the Banking
Royal Commission including overcharging customers. It may also be aimed at
attracting new customers.
     "We are listening and acting differently. We need to rebuild the trust of
our customers, and by holding our NAB Standard Variable Rate longer, we help our
customers for longer," NAB Chief Executive Officer Andrew Thorburn said in a
statement.
     "By focusing more on our customers, we build trust and advocacy, and this
creates a more sustainable business," he added.
     Interestingly, NAB hasn't dismissed the possibility of raising variable
mortgage rate later if pressure on funding costs continue. "NAB will continue to
regularly review its rates and assess whether current market conditions,
including funding costs, continue," Thorburn said.
--MNI Sydney Bureau; tel: +61 2-9716-5467; email: sophia.rodrigues@marketnews.com
[TOPICS: MMLRB$,M$A$$$,M$L$$$,MT$$$$]

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